Ready-to-go consulting
You never get a second chance to make a good first impression
It’s the critical moment: that first tangible interaction where a student prospect reaches out to enquire about your institution. How well you respond and manage enquiries can make a significant difference to your conversion rate. Yet truly understanding your performance in the context of the market has always been hard. Until now.
The Enquiry Experience Tracker (EET) is a global syndicated research program that delivers an objective assessment of how well you’re doing. It’s fr
Our scoring model, developed in partnership with UniQuest, measures a range of different data points to provide a holistic evaluation of the enquiry experience.
In your personalised report, you’ll be assessed against 51 criteria, including findability, responsiveness, clarity, personalisation and
Admissions appraisal and success plan
A unique framework that holistically assesses every aspect of agent management.
Agent management appraisal and success plan
A global ‘heat map’ that gives you an accurate, scientific view of how your education agents worldwide.
International operations appraisal and success plan
A global syndicated research program that delivers an objective assessment of how well you resp.
Price Oracle
Training workshops specifically designed to help recruitment and conversion teams to gain insights, .
RIO
Training workshops specifically designed to help recruitment and conversion teams to gain insights, .
Insights
Now available: The 2025 Enquiry Experience Tracker Global Report
Discover insights from this year's international student mystery shopping and the global and regional benchmarks.
9 Essentials for a successful student enquiries and sales function
Prospective student enquiries are a chance to engage with the students, improve conversion and build loyalty. Here are some tips on how to do this successfully.