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International Operations Appraisal

Pinpoint how to optimise your processes, systems and service

Strong leaders are decisive. The best leaders combine decisiveness with the ability to listen, observe, interrogate and verify before they take action.

Gaining an independent assessment of every aspect of an international office’s operations can be critical in determining the right course of action.

That’s where we come in.

Edified's International Operations Appraisal can conduct an in-depth review of your international office, giving you a definitive report, which features a scorecard showing what’s working and what needs investment or reinvention. It’s an extraordinarily practical tool that provides real clarity.

Our international appraisals are also backed by deep investigation into each division and function, from recruitment to admissions.

Importantly, our recommendations are based on the unrivalled senior-level experience of our specialists. We’ve successfully run international offices in leading universities around the world, so we know what works, what’s problematic and where quick and longer-term gains can be made. We also know intimately how systems and responsibilities interact, so you can have confidence in the insights we bring.

We also know that the people at the coalface are sometimes a repository of the greatest knowledge, so we carefully consider their viewpoints as part of our assessment as well.

Many of our clients have been able to use our findings as a business case for significant new investment in parts of their operations that needed it most; some have secured extra resourcing in the millions.

Key benefits

Independent assessment by experts with first-hand experience

All aspects of international operations are covered in one report

Performance is compared with industry best practice

Recommendations provide a clear course of action

Methodology

International appraisals can typically be completed within 12 weeks.
1
Kick-off

Project kick-off and confirmation of deliverables

2
Desktop review

Desktop review of documentation and data

3
Staff interviews

Discovery visit, and staff and partner interviews

4
Analysis

Analysis of information and interviews

5
Project check-in

Report writing and mid-project check-in

6
Peer review

Peer review and testing of ideas

7
Draft report

Draft report delivered for client review

8
Report delivery

Final report delivered

The final report and write-up was the most useful I’ve received in 12 years of working with multiple consultancies.
Marcus Williams
Director of Student Recruitment
These guys are best in class right now. Clear comms, frequent updates, cultural sensitivity. They’re the bee’s knees in education consultancy.
Brett Berquist
Amokapua | Assistant Vice-Chancellor Engagement
The Edified team are just a delight to work with: flexible, knowledgeable and deliver great outputs.
Vik Singh
Trade and Investment Commissioner, South Asia

Insights

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