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Student and graduate success

Design strategies that prioritise student and graduate satisfaction and drive long-term success

It’s well known that a happy and satisfied student or a successful graduate are the ultimate brand advocates, generating priceless word-of-mouth positivity well into the future, and building their institution’s brand more effectively than conventional marketing investment.

Yet, taking the student experience to a level where student satisfaction rises significantly – positively influencing the results of influential student experience surveys like the International Student Barometer (ISB) – is far from easy. It demands a focused, collaborative effort from everyone.

As education sector specialists, we’ve achieved real success with strategies that inspire everyone in an institution to work together. Often, the key to this is placing the student at the heart of the educational and campus experience.

It’s important to know what students think, feel and need. But at Edified we go way beyond surveys. We invite students to co-design a better student experience, for far more meaningful improvement.

We can help you refocus your business so that it places the student at the centre and elevates the student voice – particularly on the key issues of affordability, wellbeing, academic achievement and retention, and employability (consistently top issues for students everywhere).

With our many years experience in redesigning the student experience, drawing on global insights from the ISB to achieve world’s best practice, we can help you build a strong business case for investment in this critical area.

We have deep experience in student experience research and design at an institutional, regional and national level through the work we do with our clients globally, and our own experience working in the education sector.

We understand what an excellent student experience looks like from the student’s perspective and the challenges faced by institutions to deliver this consistently. We can help turn insights into action to help you enhance your student and graduate experience.

Our expertise

Onboarding and transition

We can audit your onboarding communications, journey-map the student experience, and trigger improved rates of conversion and retention with peer-to-peer support.

Safety and wellbeing

We can get to the heart of what matters to students, confirming the need for services and support, and advising on service providers.

Student mobility

We can help you improve equity and students’ access to study abroad experiences.

Retention

We develop strategies that address the critical issue of student attrition and its impacts on revenue, with well-designed retention strategies and services that enhance the entire student journey.

Employability

We can help you improve your employability strategies, and effectively articulate where you can boost students’ employability prospects, backed by evidence of graduate success.

Alumni

We devise programs for strengthening and more effectively leveraging graduate connections.

The final report and write-up was the most useful I’ve received in 12 years of working with multiple consultancies.
Marcus Williams
Director of Student Recruitment
These guys are best in class right now. Clear comms, frequent updates, cultural sensitivity. They’re the bee’s knees in education consultancy.
Brett Berquist
Amokapua | Assistant Vice-Chancellor Engagement
The Edified team are just a delight to work with: flexible, knowledgeable and deliver great outputs.
Vik Singh
Trade and Investment Commissioner, South Asia
These guys are best in class right now. Clear comms, frequent updates, cultural sensitivity. They’re the bee’s knees in education consultancy.
Brett Berquist
Amokapua | Assistant Vice-Chancellor Engagement
The Edified team are just a delight to work with: flexible, knowledgeable and deliver great outputs.
Vik Singh
Trade and Investment Commissioner, South Asia
The team exemplifies a skills matrix as it relates to all things international education. From start ups to mature businesses, their open and willing approach to achieve outcomes is evident.
Jane Favaloro
General Manager, Partnerships
Need help to design a strategy that delivers an outstanding student experience across the entire student journey from consideration to graduation?

Our difference

No matter how complex the challenge or how ambitious your vision, we help you unlock your organisation’s true potential.

Insights

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Get in touch

Discuss your student and graduate success needs with us.
Hayley Shields
Partner